- ACCUPASS Service Terms and Conditions
- Privacy Policy
- Notes about Personal Information Protection
- Ticket Purchase and User Guide
- Ticket Return Processing Procedure
- Electronic Messaging Service Terms and Conditions
- Guidelines on Publishing Events
- Community Guidelines
- Advertising Service Agreement
- Credit Card Authorization Terms
- Subscription Terms
Privacy Policy
Update: 2026.05.07
Accuvally Inc. (Chinese name盈科泛利股份有限公司, hereinafter “Accuvally”) takes your privacy very seriously. This Privacy Policy is applicable to all products, services, websites and platforms provided by Accuvally Inc. and alliance companies, hereinafter collectively, the “Services” by Accuvally. In addition, we will post supplemental privacy notice as required to provide detailed explanations about our privacy practice and explain how personal information is processed for specific services (including your name, telephone, email address or billing address).
If you have any question about this Privacy Policy, please contact us at any time through Accuvally Inc. or send an email to our service mailbox.
We provide services that may be used without a registered account, such as ACCUPASS electronic ticketing services. However, in order to provide more complete and better quality services, we may collect the following types of information:
Information you provide – When you apply for an “ ACCUPASS account” and other services or Accuvally promotional products that require registration, we will ask you to provide personal information (such as name, telephone, email address and account passcode). For certain services (such as our advertising plan) and value-added functional services (such as member services), we will seek your consent and will ask you to provide payment account information such as credit card and will save such information in a secure server in an encrypted manner. We may combine the information you provide through the account with other information of the Accuvally Services or third party information in order to provide you with a better user experience and to improve the quality of our Services.
Cookie – When you visit any platform or Service provided by Accuvally, we will send one or several Cookie (including a small file with a string of digits) to your computer or other device in order to identify your browser. We use Cookie to save user's preferences, improve search results and maintain consistency between your operating interface and process and to trace user trends and to improve service quality.
Journal Information – When you use Accuvally Services, our server will automatically record the information transmitted by the browser when you visit the websites. The server journal may include your webpage request, IP address, type of browser, language of browser, date and time of request transmission and one or more Cookie used to identify your browser.
Alliance Accuvally Services on Other Websites – We will provide certain Services through other websites. The personal information that you provide to these websites may be sent to websites such as Google and Facebook so that we could provide the Services. We will process this type of information in accordance with this Privacy Policy. The privacy practices adopted by alliance websites that provide Accuvally Services are not exactly the same as our policy. We suggest that you read carefully their privacy policy
Location Information – Accuvally provides positioning Services that are based on open API on Google Map. Accuvally will automatically ask whether you would like to provide information related to geographical location, including information related to your actual location (such as GPS signal transmitted from a mobile device), or information that may be used to determine approximate location (such as base station number), whether you use these Services through personal computer, laptop, mobile phone or other Internet connection equipment.
Links – Accuvally may show links in a certain format in order to trace whether the users are connected to these links. We use such information to improve the level of precision of our Services, tailor-made contents and recommended quality.
Other Websites – This Privacy Policy is only applicable to the Services provided by Accuvally. We have no control over the front pages of shops searched from the platform, the shops' own websites, promotional events provided by the shops, coupon information, electronic files and hyperlinks. These sources may place their own Cookie or other files on your computer to collect information or ask you to provide personal information.
In processing personal information, Accuvally will strictly comply with the purposes stated in this Privacy Policy and/or supplemental privacy notice for specific Services. Other than the above, this type of use also includes the following:
To provide our services, audit, research and analysis to users and developers in order to maintain, protect and improve our service quality, to protect the rights and properties of Accuvally or Accuvally's users and to provide new Accuvally Services.
You can also refer to supplemental privacy notice for specific services in order to understand more about the way we process personal information.
Accuvally uses servers in Taiwan and the United States to process personal information. Accuvally may process personal information in order to provide our Services. Under certain circumstances, we will use servers located outside the country/territory where you are located to process personal information. Under certain circumstances, we may process personal information in accordance with the instructions from third parties (such as strategic partners or open platforms).
Choice of Personal Information
When you apply for any specific Service that requires registration, we will ask you to provide personal information. If the manner of use of such information is different from the purpose of the original collection, we will seek you prior consent before such use.
Most browsers are pre-configured to accept Cookie, but you can re-configure the browser to stop the use of all Cookie, or have a notice displayed when any Cookie is transmitted. However, if you stop the use of Cookie, certain Accuvally functions or services may not operate normally.
You can refuse to provide personal information to any Accuvally Service. However, we may also be unable to provide such Service to you for this reason. In addition, the service platform provided by Accuvally includes information of open discussions (such as commentary, message boards, etc.), which allows free entry of any text or uploading of pictures to allow interaction of Internet users. We have no right to control such type of behavior. Therefore, any information that you complete may be used by other ill-intentioned persons. We ask you to exercise special care about the due protection of personal information.
If you are the data subject, you may follow the steps in the account deletion guide or contact the ACCUPASS Customer Support Center to request deletion.
Sharing of Information
Your prior consent. We will seek user's consent before sharing confidential personal information.
We will provide such type of information to our partners and other enterprises or personnel that are trustworthy in order for them to process personal information for Accuvally. We ask that the parties process such type of information in accordance with our instructions and in compliance with this Privacy Policy and other applicable confidentiality and security measures.
We strongly believe that, due to the following reasons, access, use, storage or disclosure of such type of information are reasonable and necessary: (a) Compliance with all applicable laws, regulations, legal procedures or government requests with legal effects, (b) Service Terms and Conditions that are applicable on mandatory basis, including investigation on potential breaches, (c) Investigation, prevention or resolution in any other manner any issue of fraud or security or technical issue, or (d) Protection of the rights, properties or security of Accuvally and its users in accordance with law or to the extent permitted by law.
If Accuvally participates in any merger or acquisition or sell part or all of its properties in any manner, we will ensure that all personal information involved in such transaction will be kept confidential and that a notice will be given to you before personal information is transferred under and bound by another Privacy Policy.
We may share non-personal information that is partially consolidated with third parties, such as the number of users who have performed search using a certain word, or the number of users who have clicked on a certain link. Such type of information will not disclose your personal identity.
Accuvally will only share personal information with any non-Accuvally companies or individuals under the following few situations and subject to the following:
Information Security
We will adopt proper security measures to prevent unauthorized access, alteration, disclosure or damage to information, including internal audit on information collection, storage, processing practice and security measures, as well as physical security measures, in order to prevent unauthorized access to our system where personal information is saved.
We only allow Accuvally's employees, contractors and agents to access personal information when they need such information to provide, develop or improve our Services. Such persons must comply with confidentiality obligation. Otherwise they may be subject to disciplinary sanction, including dismissal or criminal pursuit.
Correctness of Information
In processing personal information, Accuvally still strictly comply with the original purpose of collection and this Privacy Policy or any applicable privacy notice for specific Services. We will review our practices of information collection, storage and processing to ensure that only personal information that is required for providing or improving our Services is collected, stored and processed. We will undertake reasonable measures to ensure the correctness, completeness and timeliness of the personal information processed. However, we rely on the users to update or amend their personal information as required.
Review and Update of Personal Information
When you use Accuvally's Services, we will do our best to allow you to review your own personal information, correct information that is incorrect, or, in accordance with your request, delete information that is not required by law to be maintained or which maintenance is not necessary for legal commercial purpose. Before processing such type of request, we will ask individual users to identify themselves and specify the information that they wish to review, correct or remove. We may refuse excessively repetitive or regular request, request that requires excessive technical support, request that jeopardizes other user's privacy, request that is very impractical (such as request for information that is stored on backup tape) or request for review that is fundamentally not necessary. Unless significant technical support is required, we will allow users to review and correct their own personal information free of charge. For certain Services, we adopt different procedures for the review, correction or deletion of users' personal information. For details about these procedures, please refer to the specific privacy notice or Q&A for such Services.
Enforcement
Accuvally will regularly review ether its websites comply with this Privacy Policy. If you have any question about this Privacy Policy or the way Accuvally processes personal information, please contact us through Accuvally's websites or send an email to our service mailbox.
When an official written complaint is received at the above-mentioned address, we will process the relevant matter in accordance with Accuvally's policy and contact with the user that filed the complaint. We will cooperate with proper legal organizations, including local data protection organization, to resolve the relevant complaint about transfer of personal information that cannot be resolved between Accuvally and the person who filed the complaint.
Change to This Privacy Policy
Please note that this Privacy Policy may be changed from time to time. However, we will not reduce your right granted by this Privacy Policy without your consent. Even if there is any change, most of the time it involves a minor revision. In any event, we will post all changes to the Privacy Policy on this webpage. In case of significant change, we will provide a more specific notice.
If you have any other question or concern about this Privacy Policy, please contact us through this website or send an email to our service mailbox.
